1.2. Public Safety
1.2.1 Safety and Security
The public safety services in an SRA are there to provide top-up security services and collaborate with the existing security roles players (SAPS, Law Enforcement, Metro Police), mobilise joint safety operations, monitor trends, and act as a visible presence. These services will not replace the services already provided by SAPS, Law Enforcement and the Metro Police. Improving safety and security will be one of the first priorities of the MMID.
Safety and security in the area will immediately benefit from a highly visible public safety service, which will provide security services in the public space of the MMID.
The security service will consist of active security patrols made with patrol vehicles 24 hours a day, seven days a week, on development of a comprehensive and integrated public safety plan for the area in conjunction with all role players.
The patrol vehicles will be backed up by, and guided to potential security threats or incidents by CCTV controllers, who will monitor a network of CCTV cameras placed in strategic public areas around Montague Gardens and Marconi Beam.
This will include the following:
Two security vehicles patrolling actively 24/7, 7 days a week.
Each security vehicle will be manned by two public safety officers.
Actively monitored CCTV cameras (24/7, seven days a week) – at least one CCTV camera per street.
Two permanent Law Enforcement officers seconded to the MMID by the City of Cape Town in accordance with the agreement. The seconded Law Enforcement officers will mainly work day shifts. Each vehicle will be staffed by one Law Enforcement officer and one public safety officer. Law Enforcement officers will work night shifts when required.
The SRA will outsource the abovementioned public safety security service to a single security service provider registered with the Private Security Regulatory Authority (PSIRA), based on a competitive selection process and service-level agreement. The three-year contract will be renewed annually based on performance and adherence to the service level agreement.
It has already been proven in places like the Cape Town CBD that a combination of visible and active security patrols by public safety officers along with actively monitored CCTV cameras is an effective way of improving public safety in an area.
1.2.2 CCTV Surveillance
The following will form part of the CCTV surveillance provision:
Well-trained CCTV camera controllers.
A security-industry-approved security control and CCTV surveillance room that will be staffed 24/7, seven days a week, which will be based within the SRA boundary.
The CCTV surveillance cameras and related equipment will be supplied by a service provider – a company that is not connected to the main security service provider, i.e. two separate contracts – based on a competitive selection process.
Going forward, the CCTV equipment provider will also enter into a service level agreement to maintain the CCTV equipment.
1.2.3 Law Enforcement Officers
Two Law Enforcement officers will be contracted by the SRA from the City of Cape Town. They will fall under the auspices of the SRA and will report to the SRA. They will work alongside the public safety officers provided by the security provider. There will be two vehicles on the road patrolling the area 24 hours a day, 7 days a week. Each vehicle will have two security personnel on board.